We value your trust and are committed to protecting your personal information. This
Privacy Policy explains how we collect, use, and protect your information when you use our mobile app,
website, and related services.
1. Information We Collect
When you use Brandlance, we may collect the following information:
Personal Information: Name, email, phone number, bank account details (for
withdrawals), government-issued ID (for KYC verification).
Transaction Data: Details of crypto and gift card transactions, deposit and
withdrawal records.
Device Information: IP address, device type, operating system, and app usage logs.
Biometric Data: If enabled, Face ID or fingerprint login for account security.
2. How We Use Your Information
We use your data to:
Provide trading services (crypto, gift cards, marketplace).
Verify your identity (KYC).
Secure your account with 2FA, Face ID, or fingerprint login.
Process withdrawals and deposits.
Improve our services and user experience.
Comply with regulatory requirements (if applicable).
3. Data Sharing
We do not sell or rent your personal data. However, we may share your information with:
Service Providers: For payments, KYC, or technical infrastructure (e.g., payment
gateways, KYC vendors).
Regulatory Authorities: When required by law or compliance obligations.
Fraud Prevention Services: To detect and prevent suspicious activities.
4. Data Security
We use encryption, firewalls, and secure servers to protect your information.
Biometric login adds an extra layer of protection.
Users are responsible for keeping their passwords and PINs confidential.
5. Your Rights
As a user, you have the right to:
Access your personal information.
Request corrections to inaccurate data.
Request account closure and data deletion (subject to legal requirements).
Opt out of non-essential communications.
6. Cookies & Tracking
Our app/website may use cookies or tracking technologies to improve user experience. You can disable
cookies in your browser/app settings, but some features may not work properly.
7. Third-Party Links
Our app may contain links or integrations with third-party services (e.g., payment gateways, KYC
providers). We are not responsible for their privacy practices, so please review their policies
separately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available in the
app and on our website.
9. Contact Us
For questions or concerns about this Privacy Policy, contact us at: